Terms of service

Last updated: 9 November 2026

These are the rules for using Relay AI. By creating an account, you agree to them.

1. Who we are

Relay AI is run by Manjunath from Hyderabad, Telangana, India. Contact: manjunath@therelayai.com.

2. What we provide

AI voice calls to your leads, a dashboard to see results, and custom automations agreed with you in writing.

3. Your account

We check and approve new accounts before they can be used. Keep your password safe. You are responsible for what happens in your account.

4. Who you may call

Send us only leads who asked to be contacted by your business. You choose the calling hours and number of retries, and you must follow Indian telecom rules (TRAI) for your type of calls. We may stop calls that look like spam.

5. Wallet and payment

Calls are paid from your prepaid wallet at your agreed per-minute rate. Each started minute counts as a full minute. Calls pause when your balance runs out. The per-minute rate is the full price. Nothing extra is added.

6. Fair use

Do not use Relay AI for anything illegal, misleading or harmful. We may suspend accounts that break these rules.

7. Our limits

We work hard to keep calls running, but we cannot promise zero downtime. Our total liability is limited to the amount you paid us in the last 3 months.

8. Changes

We may update these terms. We will email you before big changes take effect.

9. Law and disputes

These terms follow Indian law. Courts in Hyderabad, Telangana handle any dispute.